Privacy Policy
Last updated:
This policy explains what IndiDating (“we”, “us”) collects when you use our mobile application and website, why we collect it, how long we keep it, and the choices you have. IndiDating is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS], India.
1. Information we collect
Information you give us
- Account details: mobile number, password (stored only as a secure hash), name, date of birth, gender, who you are interested in.
- Profile content: profile photo, bio, city, displayed age.
- Content you post: photos, videos and captions you upload.
- Messages and calls: the text of messages you send, and records of calls (participants, time, duration and amount charged). We do not record call audio or video.
- Identity verification (optional): if you apply for a verified badge, the Aadhaar number, PAN and document images you submit, plus a short selfie video.
- Payout details: UPI ID, or bank account name, number and IFSC, when you request a withdrawal.
- Support correspondence you send us.
Information collected automatically
- Approximate location, only if you grant location permission, used to show distance to other members. Other members never see your coordinates or address — only a distance in kilometres.
- Usage and device data: last-active time, device push token, IP address and basic technical logs needed to operate and secure the service.
- Transaction records: credit purchases, spending, earnings and withdrawals.
2. How we use your information
| Purpose | Data used |
|---|---|
| Create and run your account | Account details, profile content |
| Show you people nearby and relevant posts | Location, gender and interest preferences |
| Deliver messages, calls and notifications | Messages, call records, push token |
| Process payments, earnings and payouts | Transaction records, payout details |
| Verify identity and issue the verified badge | Verification documents and selfie video |
| Keep the platform safe and lawful | Reports, messages under investigation, device and log data |
3. Identity verification data
Verification is entirely optional. If you apply:
- Your document images and selfie video are stored in restricted storage that is not publicly accessible and are reviewed only by authorised staff.
- Only masked identifiers are kept in our database (for example XXXX-XXXX-1234) — full numbers are not stored alongside your profile.
- Verification documents are deleted when your account is deleted.
- We never display these documents to other members.
4. Content moderation and monitoring
To keep members safe and to comply with law, authorised staff can review reported profiles, posts and conversations, and may access message content when investigating a report, suspected fraud, or a legal request. We ask you not to share sensitive personal information (such as financial credentials or identity documents) with other members in chat.
5. Who we share information with
We do not sell your personal information. We share it only with:
- Other members — your profile, posts and what you send them.
- Payment providers — to process credit purchases (we never receive or store your full card or UPI PIN details).
- Infrastructure providers — hosting, real-time calling and push notification services, acting on our instructions.
- Authorities — where required by Indian law or to investigate abuse, fraud or a threat to someone's safety.
6. How long we keep information
- Profile and content: until you delete your account.
- Verification documents: deleted when your account is deleted.
- Financial records (purchases, earnings, payouts): retained after deletion because accounting, tax and dispute-resolution laws require it. These records reference an internal number and are no longer linked to your name or identity documents.
- Messages you sent: remain in the recipient's chat as part of their own conversation, shown from “Deleted user”.
7. Your rights and choices
- Access and correction: view and edit your profile in the app at any time.
- Deletion: request account deletion in Profile → Delete my account, or see the account deletion page. Your profile is hidden immediately and data is erased once approved, within 30 days.
- Location: revoke location permission in your device settings at any time — the app still works without it.
- Notifications: mute individual chats in the app, or turn off notifications in device settings.
- Grievances: contact our Grievance Officer (section 11) — we respond within the timelines required by applicable Indian law.
8. Security
Traffic between the app and our servers is encrypted with HTTPS. Passwords are stored as salted hashes and are never readable by staff. Verification documents are held in restricted storage separate from public content. No system is perfectly secure, so please use a strong, unique password and tell us immediately if you suspect unauthorised access.
9. Children
IndiDating is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that a member is a minor, the account is removed. If you believe a minor is using the service, contact us immediately.
10. Changes to this policy
If we make material changes we will update the date at the top of this page and, where appropriate, notify you in the app.
11. Contact us
Questions, requests or complaints about privacy:
- Email: support@indidating.com
- Grievance Officer: [OFFICER NAME], [EMAIL], [PHONE]
- Postal: [COMPANY LEGAL NAME], [REGISTERED ADDRESS], India